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Promotional Products

Store Policy

Routing: Seller will make carrier selection based on current rates, reliability, and transit schedules. Should the Purchaser request alternate transportation, he thereby assumes all liability for delays and related charges resulting from that carrier selection. 

Delays: Seller is not responsible for delays in making delivery or any failure to make delivery due to causes beyond its control including but not limited to acts or regulations of any governmental authority, acts of God, public disorders, fire work stoppage or slowdown, accident, flood, war and national emergency.

Transfer of Title: Title to products shall pass to Purchaser upon Seller's delivery of said products to a carrier at SHIPPING POINT. Such carrier shall be deemed to be acting for Purchaser and the merchandise will be thereafter at Purchaser's risk.

Claims for Loss or Damage in Transit: Purchaser is responsible for inspection of merchandise on receipt from carrier. Loss or damage in transit should be noted on the freight bill and a claim filed by Purchaser against the carrier. Should the Purchaser find concealed loss or damage, he should immediately contact the carrier and initiate a claim procedure. Loss or damage of product does not alleviate Purchaser of payment terms obligation.

Returns of Merchandise: Purchasers wishing to return goods should contact Seller and request a Return Authorization. Only goods specified on this Return Authorization may be returned. Returned goods must be accompanied by a copy of the original invoice and the Return Authorization number. Unauthorized returns will be returned to Purchaser at his expense. Merchandise received after 10 days from date of invoice will be charged a 25% restocking charge. Merchandise is non-returnable after 30 days from date of invoice. Used or damaged merchandise is not returnable. "Special Order" items are non-returnable. Once manufacturer of "Special Order" goods has proceeded to a point that they cannot be halted by Seller, they are not cancelable by Purchaser.

Freight Charge: Purchaser is responsible for all postage, shipping and handling, or freight charges.

Taxes: Purchaser agrees to pay or reimburse Seller for any sales, excise, or other tax levied by any governmental agency, state, or local tariff which is assessed against his purchase of goods or merchandise.

Credit Terms: Our open credit terms are NET 14 DAYS. Unpaid accounts more than 14 days overdue will be placed on a STOP SHIPMENT status until all outstanding balances are paid, at which time the account will be placed on COD or credit card status until good credit can be re-established. A $25.00 service charge will be assessed on all returned checks. 

Cost of Enforcement: If for any reason it becomes necessary for Seller to initiate any legal proceedings against Purchaser for the purchase price of goods sold hereunder, Seller shall be entitled to recover all costs incurred in connection with such proceedings, including but not limited to reasonable attorneys' fees and court costs.

Errors & Omissions 
At Ojai Trophy & Gift Shop, we work hard to offer you the most competitive pricing and accurate product information. Because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice. Please be assured of our every effort to ensure accuracy; however specifications, features, documents and graphics published, may contain technical inaccuracies or typographical errors. Ojai Trophy & Gift Shop makes no representations about the suitability of this information; it is provided "as is" without warranty of any kind. If an error is made or a product is listed at an incorrect price, Ojai Trophy & Gift Shop shall maintain the right to refuse or cancel any orders placed. If the order has been confirmed and charged to your credit card, Ojai Trophy & Gift Shop shall immediately issue a refund.

Disclaimer and limitation of liability
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. OJAI TROPHY & GIFT SHOP  MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE, OR THAT THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL ISSUES. ALL PRODUCTS AND SERVICES PURCHASED ON THIS SITE ARE SUBJECT ONLY TO THE WARRANTIES (IF ANY) FROM THEIR RESPECTIVE MANUFACTURERS OR OTHER SUPPLIERS, AND YOU AGREE THAT WE HAVE NO LIABILITY TO YOU. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OJAI TROPHY & GIFT SHOP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OJAI TROPHY & GIFT SHOP , ITS OFFICERS, EMPLOYEES AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, ITS CONTENT, PRODUCTS OR SERVICES INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASE YOU AGREE THAT OUR MAXIMUM LIABILITY TO YOU SHALL BE LIMITED TO THE AMOUNT WE RECEIVED FROM YOU WITH RESPECT TO THE TRANSACTION THAT GAVE RISE TO THE CLAIM. YOU AGREE THAT YOUR SOLE REMEDY FOR ANY PROBLEM YOU MAY HAVE WITH RESPECT TO THIS SITE OR ITS CONTENT IS TO DISCONTINUE YOUR USE OF THE SITE.

Indemnity
You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim, demand or expense, including legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions, your use of this website, its content, any products you may have purchased, or the materials this website incorporates by reference, or your violation of any law, regulation, order or other legal mandate, or the rights of any third party.